Effective Date: 06/01/2021

ADAAM Logistics LLC (“ADAAM,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how ADAAM collects, uses, and safeguards your information when you interact with our website, mobile services, text messaging programs, or any other communication channels we operate.

1. Information We Collect

We collect the following categories of information:

a. Personal Information:
Name, phone number, email address, business title, company name, and other contact information you provide through forms, text opt-ins, or direct communication.

b. Transaction and Service Data:
Load details, carrier data, quote requests, payment records, and operational information related to brokerage or logistics services.

c. Technical and Usage Information:
Device identifiers, IP address, browser type, site activity, and cookies that track user behavior to improve performance and security.

d. Communication Data:
Text messages, emails, or call logs when you contact ADAAM or participate in communication programs.

2. How We Use Your Information

ADAAM uses your information only for operational and lawful business purposes, including:

• Executing and managing freight brokerage transactions
• Providing load updates, rate quotes, and service alerts
• Responding to carrier and customer inquiries
• Processing payments and maintaining compliance with FMCSA and DOT regulations
• Improving our website performance and service offerings
• Sending text or email messages related to freight opportunities or account updates
• Complying with legal and regulatory obligations

3. Text Messaging Program Data

If you opt in to ADAAM’s text message program, your phone number and message data are stored securely and used only to deliver requested communications. Message frequency varies. Standard rates may apply. You may opt out at any time by replying STOP.

4. Data Sharing and Disclosure

ADAAM does not sell or rent personal data. We share limited information only when necessary to:

• Complete brokerage transactions with shippers, carriers, or authorized service providers
• Comply with federal, state, or international laws
• Respond to subpoenas, audits, or lawful government requests
• Protect ADAAM’s rights, customers, and system integrity

All partners and vendors who receive personal data must comply with confidentiality and data security standards equal to or stricter than ours.

5. Data Retention

ADAAM retains data only as long as required to fulfill operational, legal, or regulatory obligations. When data is no longer needed, it is securely deleted or anonymized.

6. Security Practices

ADAAM uses encryption, secure servers, access controls, and ongoing monitoring to protect personal and transactional information. While we follow industry standards, no system is entirely immune to risk. You are encouraged to protect your own credentials and communication devices.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access or request a copy of your personal data
• Correct inaccurate information
• Request deletion of your data, subject to legal and contractual obligations
• Withdraw consent for marketing or text messaging programs

To exercise these rights, email privacy@adaamlogistics.com or write to the address below.

8. Cookies and Tracking

Our website uses cookies and similar tools for analytics, traffic monitoring, and session management. You may adjust your browser settings to decline cookies, but certain features may not function correctly.

9. International Data Transfers

If you access our services outside the United States, you consent to your data being transferred and processed in the United States under applicable U.S. privacy laws.

10. Policy Updates

ADAAM may update this Privacy Policy at any time. Revised versions will be posted on our website with an updated effective date. Continued use of ADAAM services after posting constitutes acceptance of the updated policy.